Can I request a copy of all the data rogtot holds on me?

Yes. Log in and go to Account Settings, then Privacy & Data, and select Download My Data. Alternatively email privacy@rogtot.xyz; we will send a structured file within 14 calendar days after verifying your identity.

How do I ask rogtot to delete my account and personal data?

Submit a deletion request via the Privacy Centre in your account settings or email privacy@rogtot.xyz. We process closures within 14 days; transaction records required by local law are retained for the legally mandated period before deletion.

Reference

How rogtot Protects Your Personal Data

At rogtot, your personal data — from account details to transaction records via DANA, OVO, GoPay and QRIS — is handled with clear, documented rules that you can…

Data Collected at Account CreationDANA, OVO, GoPay & QRIS Transaction RecordsCookie & Session HandlingYour Right to Access or Delete DataContact: [email protected]

Explore the Lobby Read FAQ

What Data We Collect and Why

rogtot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with rogtot, we collect your name, email address, date of birth, and the payment identifiers linked to DANA, OVO, GoPay or QRIS wallets you use for deposits and withdrawals. We also log device type, IP address, and session timestamps to detect

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unusual access patterns and keep your account secure. Transaction metadata — amount, timestamp, method — is retained for a minimum of five years to meet financial record obligations where local law permits. We do not sell your personal data to third parties. Data is stored on
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servers protected by AES-256 encryption, and access is restricted to authorised rogtot personnel only. Your profile data is yours: you may request a copy or deletion at any time through our support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Privacy Team Send a data access, correction or deletion request directly to [email protected]. We acknowledge every request within 24 hours and resolve it within 14 calendar days of identity verification.

Live Chat Support Our live chat runs 24 hours a day, seven days a week. Agents in Makassar and across the support team can escalate any data-related query to our privacy officer on the same shift.

In-Account Privacy Centre Log in, navigate to Account Settings, then select Privacy & Data. From that screen you can download your stored data or submit a deletion request without contacting support at all.

DATA HANDLING PRACTICES

Six Ways We Safeguard Your Information

Every measure below is active on your account from the moment you complete registration.

AES-256 Storage Encryption

All personal fields — name, contact details, payment identifiers for DANA and OVO — are encrypted at rest using AES-256. Decryption keys are rotated quarterly and held separately from the data store.

Session Cookie Policy

We use strictly necessary session cookies to keep you logged in and analytics cookies to measure page performance. You may decline analytics cookies via the cookie banner without losing any account functionality.

Two-Factor Account Access

Your account login can be secured with an OTP sent to your registered email or phone. We strongly encourage enabling this step — it takes under 30 seconds in Account Settings and blocks unauthorised access immediately.

Data Retention Schedule

Account profile data is kept for the duration of your active account plus 90 days after closure. GoPay and QRIS transaction records are retained for five years as required where local law permits, then purged on schedule.

Third-Party Sharing Limits

We share data only with payment processors (DANA, OVO, GoPay, QRIS) to complete your transactions, and with fraud-detection partners under strict data-processing agreements. No data is passed to advertisers.

Privacy Officer Contact

Our dedicated privacy officer reviews all data requests and policy updates. You can reach them directly at [email protected] or through the in-account Privacy Centre — responses are sent within one business day.

Your Privacy Questions, Answered

Below are the questions we receive most often about how rogtot handles personal data, cookies and account security. If your question is not covered here, our live chat team is available around the clock to respond.

We collect your name, email address, date of birth, and the wallet identifiers for any DANA, OVO, GoPay or QRIS accounts you link. Device type and IP address are also logged for security purposes during every session.

Transaction metadata — including amounts and timestamps for DANA, OVO, GoPay and QRIS payments — is retained for a minimum of five years where local law permits, after which records are deleted on a documented purge schedule.

Yes. Log in and go to Account Settings, then Privacy & Data, and select Download My Data. Alternatively email [email protected]; we will send a structured file within 14 calendar days after verifying your identity.

Submit a deletion request via the Privacy Centre in your account settings or email [email protected]. We process closures within 14 days; transaction records required by local law are retained for the legally mandated period before deletion.

We do not share data with advertisers. Data is passed only to payment processors — DANA, OVO, GoPay, QRIS — needed to complete your transactions, and to fraud-detection partners under formal data-processing agreements with strict usage limits.

We use session cookies (required for login) and analytics cookies (optional). You can decline analytics cookies via the cookie banner on your first visit without losing access to any account feature or payment option.

Enable two-factor authentication in Account Settings — it takes under 30 seconds. An OTP is sent to your registered email or phone each login. Report any suspicious activity immediately via live chat, available 24 hours a day.

How rogtot Protects Your Personal Data

Reach Us About Your Data

Six Ways We Safeguard Your Information

AES-256 Storage Encryption

Session Cookie Policy

Two-Factor Account Access

Data Retention Schedule

Third-Party Sharing Limits

Privacy Officer Contact

Your Privacy Questions, Answered

01 What personal data does rogtot collect when I open an account?

02 How long does rogtot keep my transaction records?

03 Can I request a copy of all the data rogtot holds on me?

04 How do I ask rogtot to delete my account and personal data?

05 Does rogtot share my data with third parties or advertisers?

06 What cookies does rogtot use and can I turn them off?

07 How do I secure my rogtot account against unauthorised access?

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